Support

For general assistance or issues please call our office, or send an e-mail to our tech support mailbox support@hometowncable.net.

Remote Support

TeamViewer for Remote Support
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Here you can find help with setting up mail accounts and general troubleshooting ideas. Additional help can be found in the drop down menu in the technical support drop down menu above.

Email Setup - POP or IMAP

Email address: username@hometowncable.net
Username: first part of email address (before the @)
Password:Your Email Password
Incoming Mail Server: mail.hometowncable.net
Incoming Port Numbers: Port 110 or Port 995 (For SSL/TLS Encryption)
Outgoing Mail Server: mail.hometowncable.net
Outgoing Port Numbers: Port 25 or Port 465 (For SSL/TLS Encryption)
Outgoing Server Requires Authentication Use the same credentials for both incoming and outgoing mail servers.

Email Setup Tutorial Videos

You can click on any of the links below to watch a video tutorial on setting up email for your email client.

Windows Live Mail

Outlook

Thunderbird

Mac Mail

iPhone and iPads

Samsung and HTC

Android Phones and Tablets